Why organizations replace legacy RCM software
Billing companies and revenue cycle teams switch when old tools can’t keep up with volume, compliance, or visibility.
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01
Reduce manual work
Exception-only billing — scrub, submit, post, and follow-up where policy allows.
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02
Improve claim acceptance
Pre-submission scrubbing and payer-scoped edits before 837 transmit.
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03
Faster payment posting
835 ERA auto-post with posting exceptions in Command Center.
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04
Enterprise reporting
80+ reports — AR aging, denials, EDI latency, and executive KPIs.
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05
Modern cloud platform
Multi-tenant, RBAC, audit logging, SSO-ready — no on-prem servers.
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06
Obsidian AI assistant
AI-powered claim guidance that highlights what to fix next — with human-in-the-loop control at every step.
Obsidian AI turns blockers into next actions
Built on top of the platform’s real validation and workflow rules — so the assistant points you to the exact tab and step.
- Watches your claim workflow: tab changes, validation runs, and edits.
- Explains what blocks progress: with a clear “context echo” for trust.
- Highlights one next step: Claim Lines / Validate / Submit queue.
- Human-in-the-loop: you stay in control while AI assists every step.
Recovery Center — find and collect what’s owed
Underpayments, denial appeals, contract variance, and high-risk recoveries — ranked by dollars so AR teams work the highest-impact items first.
- Underpayment and contract variance queues
- Appeal candidates with CARC/RARC context
- Revenue-at-risk visibility by payer and claim
- Assign, promote, and resolve in one workspace
Who we serve
A complete billing platform for organizations that run claims, EDI, and AR every day.
Billing companies & RCM firms
Scale throughput, portfolio Command Center, and automation across client practices.
Hospital revenue cycle teams
837I institutional billing, facility defaults, compliance gates, and enterprise reporting.
MSOs & multi-practice groups
Practice rollups, onboarding readiness, and governance across a portfolio.
Independent practices
One billing platform from claim build through patient AR — simple, connected, cloud-native.
Trusted by healthcare organizations to manage
The revenue-cycle work ObsidianRCM is built to run every day.
- Professional claims
- Institutional billing
- Multi-practice operations
- Patient revenue cycle
The billing workflow — connected end to end
From charge data and eligibility through remittance and patient balance — one connected billing system.
See if ObsidianRCM fits your billing operation
Replacing legacy billing software or consolidating RCM tools? Request a demo — we’ll map the platform to your claim mix and team size.